TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
I had a wonderful experience with Mark; he kept me apprised of status of my service as well as provided great customer service while I waited on my vehicle.
Average Score (391 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2019
My tech was efficient and helpful and getting my services completed. They were also very communicative.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:Golf RYEAR:2019
Mark communicated well and the service experience was seamless.
TYPE:ServiceMODEL:PassatYEAR:2018
The relationship with my service advisor
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
It was extremely helpful that I was able to get a hold of Jenny ASAP and she got it on the problem. Automatically have it fixed clean up and out the door in one day she is the best. And I’ve said 100 times
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:SalesMODEL:TiguanYEAR:2025
Volkswagen Catonsville always have good service!
TYPE:ServiceMODEL:TiguanYEAR:2020
Jenny is always great to work with! It’s the techs working on the vehicle that seems to be the problem. Leaving tools under hood when work is completed, not topping off fluids when they say they did and the list goes on.
TYPE:ServiceMODEL:TaosYEAR:2023
Courteous staff. Clean facilities. Good service. Easy to schedule for the day i needed.