Average Score (391 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

391 Ratings

4.5 Average

Models
Types of Survey
Filter by
  • Kathleen S.01-07-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Khalil Satchell and Dolair Alali were very helpful. I do not remember the gentleman's name with whom I negotiated the deal with, but he was most gracious.

  • Francis N.01-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Patricia B.01-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Excellently

  • Musa A.01-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Neal C.01-03-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Natika G.01-02-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    I had an outstanding experience with Paul as my salesman! He was incredibly knowledgeable about the vehicle and took the time to answer all my questions thoroughly. Paul’s professionalism, patience, and friendly demeanor made the entire process smooth and enjoyable. He went above and beyond to ensure I felt confident in my decision. If you’re looking for someone who truly knows their stuff and puts the customer first, Paul is the person to see. Highly recommended!

  • Stephen P.01-02-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    Trish was amazing and helped every step of the way

  • Christopher O.01-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Kimberly S.12-29-2024

    TYPE:ServiceMODEL:GolfYEAR:2020

    The service department really helped me with all of my needs.

  • Aliaksandr S.12-29-2024

    TYPE:ServiceMODEL:TaosYEAR:2024