Average Score (391 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

391 Ratings

4.5 Average

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  • Garnette H.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Gina C.02-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Teresa D.01-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    My sales agent Brendon Thomas was amazing!

  • Barbara K.01-30-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The experience could not have been better! It was a pleasure!

  • Mark B.01-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    It would be great if they could alter their inventory system so that they knew before I left my car if they could do the fix I brought it in for. Last time, and many times before then, they say to bring the car in for a recall, and only after they start working on the car they realize they don't have the part.

  • Caleb H.01-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Linda J.01-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Brian L.01-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Jenni is a great asset to your team. Responsive, professional and caring.

  • Christina B.01-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    I have a question about my multi-point inspection…I had rear brakes replaced in March 2024. I am still blown away that I needed brakes after owning g my car for only 10 months. And now, 10 months later I need rear brakes and rotors again after replacing them March 2024. My car is just one huge DEFECT!!!

  • Shamia W.01-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2023