TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
A brand new car off the showroom floor should have zero issues when delivered.
Average Score (391 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Volkswagen Catonsville pays attention to the customers needs. Everyone from the salesman to the service center pays very close attention to their customers needs. I purchased my vehicle in 2024 of October. I had a few bumps in the road with key fob, tires and oil pan and they showed a great deal of integrity, honesty and transparency, and got me on the road and my truck is like new. Thank you Volkswagen of Catonsville. You guys are amazing
TYPE:ServiceMODEL:Jetta GLIYEAR:2020
TYPE:ServiceMODEL:ArteonYEAR:2021
Because it took to long to order one item two weeks
TYPE:ServiceMODEL:BeetleYEAR:2019
My customer service representative was professional, helpful, caring and responsive. My car was completed in a reasonable amount of time. I am happy with my service.
TYPE:ServiceMODEL:TiguanYEAR:2022
The CSR’s provide Superior Service every time I bring my Tiguan in for service. Thank you.
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2023
Everyone did a great jon
TYPE:ServiceMODEL:JettaYEAR:2021
I think his name was Ryan great customer service.
TYPE:SalesMODEL:TiguanYEAR:2024