Average Score (391 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

391 Ratings

4.5 Average

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  • Robert R.04-02-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    5 star rating because the salesman and sales manager were honest and kept their word. The finance Mgr. did an excellent job as well.

  • Nakia M.04-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Great service and very friendly. Ryan was an extreme pleasure to work with during this visit.

  • Allura E.04-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    I had great service for my oil change. A few days later, however, the oil light came on indicating too much oil present.

  • Karndeep S.04-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Easy to schedule appointments. Friendly staff. Nice waiting area and good Wifi

  • Julian M.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Majid S.03-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Philip D.03-31-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Aneta G.03-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Excellent services, the best customer care and support, extremely fast, reliable and efficient work and very good quality team service and maintenance of my car always has been provided! Thank you for your wonderful service working and support!

  • Keith D.03-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Danielle H.03-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    5 stars. Betty is amazing!