Average Score (391 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

391 Ratings

4.5 Average

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  • Mahala C.05-31-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    outstanding service maintenance inspection, recommendations and technical service

  • Kirsten A.05-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Marco was friendly and kept me update on the progress

  • Maurice L.05-31-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Joseph M.05-30-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Jeremy is highly responsive, professional, and courteous.

  • Andrew K.05-30-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Keith F.05-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Great service and the wait wasn’t bad either .

  • Bill C.05-29-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Clarence M.05-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Excellent service. Really nice service representative.

  • Initta S.05-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    The customer service I received from sales advisor Jeremy.

  • Stephen P.05-26-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020